Terms and Conditions

Welcome to Foam Cutters, LLC. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our site or purchasing our products. If you disagree with any part of these terms, please don’t use access or use our services.

1. General Information

Our website, https://foamcuttersllc.com, is owned and operated by Foam Cutters, LLC, a company dedicated to providing quality foam cutting tools. All content, products, and services provided through this site are intended for commercial and professional use.

2. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance by Foam Cutters, LLC. We reserve the right to cancel or refuse any order at our discretion.
  • Payment Methods: We accept standard online payment methods, as displayed during the checkout process. All payments must be completed before shipping.
  • Pricing: All prices are listed in USD and are subject to change without notice. Any applicable taxes or additional fees will be displayed at checkout.

3. Shipping and Delivery

Please refer to our Shipping Policy for full details regarding order processing, shipping options, and delivery time frames.

  • Free Standard Shipping Over $100: Applies to all the 48 states in the mainland USA, excluding Puerto Rico, Hawaii, and Alaska.
  • International Shipping Fees: Please contact us first to arrange any international shipping or shipments to other US territories like Guam, Virgin Islands, and Armed Forces.

4. Returns and Exchanges

We strive to ensure customer satisfaction by offering limited exchanges for products damaged during shipping or that arrive defective. All sales are final; please see our Return Policy for full details.

  • Eligibility: Only unused items in original packaging with proof of purchase are eligible for exchange or repair consideration.
  • Reporting: To initiate an exchange, please contact us within a reasonable time frame after receiving your product.

5. Privacy and Data Collection

We are committed to protecting your privacy. By using our website, you agree to the collection and use of information as outlined in our Privacy Policy.

  • Data Collection: We collect data you voluntarily provide through forms, including checkout and contact forms. This data is used solely to improve our services, process orders, and enhance user experience.
  • Form Tracking: All form entries, including checkout details, are tracked for quality assurance and customer service purposes.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Foam Cutters, LLC, and is protected by copyright and trademark laws. Unauthorized use or reproduction of this content is strictly prohibited.

7. Product Use and Safety

Our products are designed for professional use in cutting foam materials, such as EPS and Geofoam. It is the user’s responsibility to operate the product according to the provided instructions and safety guidelines.

  • Liability Disclaimer: Foam Cutters, LLC is not liable for any misuse or damages resulting from improper use of our products.

8. Limitation of Liability

Foam Cutters, LLC shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. This includes, but is not limited to, damages for loss of profits, data, or other intangibles.

9. Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. By continuing to use our website, you agree to be bound by the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of Texas, without regard to its conflict of law principles.

Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at any time.